Refund policy

Armacap Return & Refund Policy (Truck Bed Covers)


We hope you love your new Armacap truck bed cover! But just in case you're not 100% satisfied, we've made the return process super easy.


Please Note


In order to protect your rights and interests, please record a complete unboxing video immediately upon receiving your package.

Returns or damage claims cannot be processed without a valid unboxing video.


DEFECTIVE / DAMAGED ITEM


We sincerely apologize for the inconvenience caused by any damage during transit!

As a large-sized automotive accessory, truck bed covers may occasionally experience damage during shipping. Rest assured, Armacap will fully resolve this for you.

If you receive a damaged or defective item, please contact us at support@armacap.com within 48 hours of delivery, along with clear photos/videos of the damage and your order number.

In most cases, a return of the damaged product is not required; we will arrange a replacement, refund, or compensation directly.

Note: We are not responsible for damage caused by incorrect installation, misuse, or accidental damage after delivery.


NON-DEFECTIVE ITEM


Products that are free of defects can be returned for a refund if you are unsatisfied with your purchase. Please contact our customer service team at support@armacap.com first to initiate a return request, then ship the item back to our distribution center in accordance with the policy below.

  • Return window: We accept return requests within 14 days of delivery. No returns will be processed after the 14-day window.
  • Item condition: Returns must be uninstalled, unused, in original undamaged packaging, with all hardware, installation manuals, accessories, and original labels included.
  • Return costs: The customer is responsible for all return shipping fees, customs duties, and taxes incurred during the return process.
  • Note: Original shipping fees, insurance costs, and handling fees are non-refundable.


RETURNS METHOD


All approved returns will be refunded to your original payment method, or as store credit to your Armacap shopping account (upon your request).

If we are unable to process a refund to your original payment method (e.g., expired, invalid, or closed accounts), we will issue store credit to your account for future purchases on the Armacap website.


NON-REFUNDABLE ITEMS


  1. Returns are only accepted for items that are uninstalled, unused, and in original undamaged packaging with all accessories included.
  2. The following items cannot be returned or exchanged:
    • Custom-sized or personalized truck bed covers (made-to-order for specific vehicle models/requirements)
    • Gift cards, store credit, and free promotional gifts
    • Items marked as "final sale" or "non-returnable" at the time of purchase
    • Items damaged due to incorrect installation, misuse, or post-delivery accidents

  3. No refunds will be provided for damage or issues caused by product misuse, improper installation, or unauthorized modifications.


CANCELLATIONS & MODIFICATIONS


Unfortunately, we cannot typically make changes to an order once it has been placed, especially for made-to-order truck bed covers. If you need to cancel or modify your order, please contact us immediately at support@armacap.com, and we will do our best to assist if the order has not yet shipped or entered production.


WRONG OR INCOMPLETE ADDRESS


Please note that if your package cannot be delivered due to an incorrect or incomplete address provided at checkout, Armacap is not liable for lost or undelivered orders, and full refunds cannot be guaranteed. You are fully responsible for providing accurate shipping and billing information when placing your order.

If you notice an address error, please contact us immediately at support@armacap.com. We can update the address only if your order has not yet been shipped.